Buyers Protection

YOUR MONEY IS PROTECTED

If something goes wrong,
you get your money back.

We hold your payment safely until you receive your order. The seller never gets the money first. If there’s a problem, you can get a full refund with just one click.

1

You pay safely

Your money stays with us. The seller can’t touch it yet.

2

We check everything

Our team reviews the order and confirms when it’s ready.

3

You approve

Happy with it? Release the money. Not happy? Start a dispute and we’ll help.

Safe payment hold

Your money is held safely until you confirm you received the order. If you don’t reply in 3 days, it is released automatically.

Fair dispute handling

Not happy with an order? Open a dispute. We pause the payment and a real person reviews both sides to decide fairly.

Trusted sellers only

Every seller must apply and pay a fee before they can sell. We give special badges to the best ones so you can easily spot them.

Extra login security

Turn on two-factor authentication in one click. Every login after that needs a code from your phone for extra safety.

No card details stored

We never save your card information. You top up with crypto, and you can withdraw your money to your own wallet anytime.

Full money history

Every payment, refund, and transfer is clearly recorded. You can always see exactly where your money went.

Questions, answered

The money is automatically sent to the seller after 3 days. We also send you an email reminder when the order ships, and you can open a dispute at any time during those 3 days.
A real person from our team reviews the case — not the seller and not a robot. Both sides can send evidence. The final decision is either “pay the seller” or “refund the buyer”, and both of you get an email with the result.
No. Only buyers who finished an order can leave a review, and only our team can remove a review if it breaks the rules. Sellers can never delete or hide their own reviews.
You request a payout to any crypto address. The money is locked when you submit the request, and our team sends it manually. You can cancel a pending request at any time and get the funds back instantly.

Still have questions?

Send us a support ticket - we usually reply in under few minutes.

Contact support